FAQs
Got Questions?
Frequently Asked Questions
At Welby Wellness & Aesthetics, we believe that informed patients make empowered decisions. Below, you’ll find answers to some of the most common wellness and aesthetics FAQs our patients ask about their care, treatments, and wellness journey.
General Questions
What services does Welby Wellness & Aesthetics provide?
We offer a full spectrum of services including concierge healthcare, hormone therapy, weight management, aesthetic injectables, body contouring, and mindfulness programs—designed to enhance both inner wellness and outer beauty.
Do I need a referral to book an appointment?
No referral is needed. You can book directly online or call 702-850-0977 to schedule your first visit.
Where is your clinic located?
We are located at 10521 Jeffreys St, Suite 220, Henderson, NV 89052.
Concierge Healthcare and Telemedicine
What is concierge healthcare?
Concierge healthcare gives patients direct access to their provider through longer appointments, personalized wellness plans, and telemedicine options—without the limitations of traditional insurance models.
Do you offer virtual visits?
Yes! Our telemedicine appointments allow you to connect with your provider from anywhere for follow-ups, prescription renewals, or wellness check-ins.
How does concierge care improve my experience?
It provides convenience, more time with your provider, and proactive care focused on prevention rather than reaction.
Hormone Therapy and Wellness
How do I know if I need hormone replacement therapy?
If you experience fatigue, mood swings, weight gain, or decreased libido, you may benefit from hormone testing. Our team creates a personalized plan to restore hormone balance naturally.
Is estrogen therapy safe?
When prescribed and monitored properly, estrogen therapy is safe and effective. We use bioidentical hormones tailored to your needs.
How long before I feel results from hormone therapy?
Most patients notice improvements within 4–8 weeks as their body adjusts to optimal hormone levels.
Weight Management Programs
What makes your medical weight loss program different?
Our weight management program combines medical guidance, nutritional counseling, and lifestyle coaching to achieve sustainable results—not crash diets.
Are prescription options available?
Yes, depending on your individual evaluation, prescription support may be included in your personalized plan.
Can I join the program if I’ve tried other diets?
Absolutely. We focus on helping patients who have struggled with traditional diets find long-term success through balance, accountability, and education.
Skincare and Aesthetic Treatments
What aesthetic treatments do you offer?
We offer Dysport® wrinkle correction, microneedling, radiofrequency skin tightening, laser rejuvenation, and body contouring treatments for a refreshed, natural appearance.
How long do Dysport results last?
Most patients enjoy smoother skin for 3–4 months before a quick touch-up is needed.
Do your skincare treatments require downtime?
Most procedures are minimally invasive and require little to no downtime. We’ll provide customized aftercare for optimal results.
Mindfulness and Stress Management
What are mindfulness and stress management sessions?
Our mindfulness programs include guided meditation, breathwork, and mental wellness techniques to promote focus, calmness, and holistic healing.
Can mindfulness help with physical health?
Yes. Reducing stress helps lower cortisol levels, improve sleep, and enhance your immune system and overall well-being.
Are sessions individual or group-based?
We offer both one-on-one sessions and group workshops to fit your comfort and goals.
Booking, Memberships, and Appointments
How do I book an appointment?
You can book online through our website or call 702-850-0977 during our regular hours (Monday–Friday, 10 a.m.–6 p.m.).
Do you offer membership programs?
Yes, we offer concierge memberships that provide priority scheduling, exclusive pricing, and ongoing wellness check-ins.
What is your cancellation policy?
We ask for at least 24 hours’ notice to cancel or reschedule appointments to accommodate all patients efficiently.
Contact and Follow-Up
How can I contact my provider after hours?
Concierge members have direct messaging access for urgent concerns. Otherwise, you can leave a message and we’ll follow up during business hours.
What should I bring to my first visit?
Bring any relevant medical history, current medication list, and your wellness goals. We’ll handle the rest.
Do you sell skincare products in the office?
Yes! Visit our online Alastin store or ask your provider for personalized product recommendations during your visit.